Marshland - Textured glass pendant necklace with rubber cord and silver fastenings

Shipping from United Kingdom

Processing time

1 business day

Estimated shipping times

• United Kingdom : 2 - 5 business days
• United States : 10 - 16 business days
• Europe : 3 - 7 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

This privacy policy explains how I collect personal information, and what I do with it. Please read this policy carefully. By purchasing from JHSglass you consent to me using your personal information in the ways described below. Without your consent to use your information in the ways set out in this policy, I will not be able to fulfil your order.

Your information:
To fulfil your order, I will receive certain information (which you gave Etsy to provide to me), such as your name, email address, postal address, payment information and the details of the product that you are ordering. You may provide me with additional personal information (for a custom order, for example), if you contact me directly.
How I use your information:
I will use this information:
1) To fulfil your order
First and foremost, I need to use and process your information to mail you the goods you ordered.
2) To contact you
I may use your contact details to communicate with you about your order, both before and after I send you goods, or for promotional messages about offers you might be interested in. You can opt-out of promotional messages at any time, by messaging me
3) For legal reasons

I may keep records of past orders in order to calculate taxes payable, file tax returns and track shipping.
I’ll only keep your personal data as long as is necessary to fulfil these purposes.
Keeping your information private and secure:
I will only share your information for very limited reasons and circumstances, as follows:
1) If you agree
2) With service providers (including delivery companies and payment processors

3) With Etsy

4) For legal reasons (including in the event of a dispute, or if I have a good faith belief that applicable law requires that I share the info with a third party)

Your rights:
If you are based in the EU, you’re granted certain rights under data protection law. These include the right to access, and in certain circumstances to correct and delete your personal information. If you have any questions about these rights please convo me
Jenny Hoole / JHSglass